Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
Please note: By downloading our guide, you expressly waive your right to a refund. All sales are final once the digital product has been downloaded.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ecovic.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Release of Liability
Use of our services and products is at your own risk. To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services or products, regardless of the form of action or the basis of the claim. Our total liability is limited to the amount you have paid to us for the services or products in question. This limitation applies to all damages of any kind, whether based in contract, tort, strict liability, or otherwise, and regardless of whether we have been advised of the possibility of such damages.
Contact us at info@ecoviq.com for questions related to refunds and returns.

