Last updated: August 31, 2026
Data Controller
Ecoviq
Email: info@ecoviq.com
What Information We Collect
We collect the following personal data through our online store and website:
- Order information: name, address, email, phone number, and payment details when you place an order in our store.
- Contact requests: email address and message content if you contact us through a form.
- Calculator usage: values entered into our savings calculator (e.g. electricity price, location), if you provide your email address to receive your estimate by email.
- Cookies and analytics: browsing behavior on the site, if you have given consent for cookies (see the Cookies section below).
How We Use Your Information
- To process and deliver your orders
- To respond to customer service inquiries and contact requests
- To improve the functionality and user experience of the website
- For marketing purposes, if you have given your consent
Cookies and Google Analytics
Our website uses cookies. Some cookies are strictly necessary for the site to function, while others (such as Google Analytics) are only used after you have given your consent through our cookie banner. You can change your consent at any time in the site’s cookie settings.
Google Analytics may transfer data outside the EU/EEA. For more information on Google’s privacy practices, see: https://policies.google.com/privacy
Data Retention
We retain personal data for as long as necessary for the purposes described above, or as required by law (for example, accounting regulations).
Third Parties
We use the following service providers to process data: WooCommerce (our online store platform), our payment provider [name], and Google Analytics (where consent has been given). Appropriate data processing agreements are in place with these providers.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or withdraw your consent
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at: [email address]
Contact
If you have any questions about this privacy policy, please contact us at: [email address]